Support, Help & Advice for Expats

Support for Broadband Internet, at your home in France!!

As part of our package we are there to help at every stage using our many years of experience of the French system. Once an application is made on your behalf for Phone or Internet or a combination of the two, we will advise on the date of activation, and keep you informed of progress.

If there are any issues during activation we will advise you and then discuss the best way to resolve them. If a Technician is required we will arrange the RDV to meet your requirements we can either arrange the RDV for the dates you are in France or if you prefer using a Keyholder, we will liaise with the Keyholder.

Once activation is complete we will continue full Telephone and e-mail support until the system is operating to your satisfaction. You may need advice on setting up the Modem Router, or accessing WiFi, we will help you on all these matters.

As part of the package we provide you with information on how to Terminate your Internet contract at the end of the Contract or if at some stage you wish to Terminate the Contract for what ever reason we will help and advise.

Just Email: or Tel: 0033604141202 or 00447403110287 for more information without obligation.